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Ramada Majestic Bucharest Hotel
Privacy Policy
Contents

1. Introduction
2. Personal information collected
3. Use and transmission of personal information
4. Information security
5. Changes to the privacy policy
6. Duration of storage/processing
7. Clarifications

1. Introduction
Majestic Tourism S.A. undertakes to protect the personal data provided by the persons with whom it collaborates.

In order to ensure that your personal data is secure, we regularly communicate the privacy policy and the working instructions for this issue to all Majestic Tourism S.A. guests and we are pursuing the strict application of privacy protection measures within the organization.

This privacy policy describes our practices regarding the collection, use and transfer of data communicated directly or indirectly to our organization, as well as the use of personal data for the purpose of providing the services.

If, for any reason, the terms set out in this Privacy Policy are not acceptable to you, you have the opportunity to communicate to us and you can request details or explicit deletion of your data by sending an email to dpo@ramadamajestic.ro.

2. Personal information collected
Majestic Tourism S.A. offers hotel services and for this purpose collects and processes personal data received either directly from the data subject or indirectly from OTA platforms (Online Travel Agencies), from travel agencies or tour operators, which have an appropriate level of safety, traceability and confidentiality, accessible in a controlled manner by Majestic Tourism S.A.

Majestic Tourism S.A. treats personal data in a manner compatible with the requirements of EU Directive 95/46 and Regulation 679/2016.

Majestic Tourism S.A. does not request or process personal data from the special categories, but only the non-sensitive data required and relevant to the provision of the services, unless legally required.

Sensitive data or of a special nature may be, but is not limited to, information on race or ethnicity, political opinions, religion, membership of trade unions, health, sexual preferences, or criminal record.

Data collected and processed by us include personal data, such as: names, surname, home address, ID, bank card data, contact data, email, phone number, etc.

The legal basis for data processing mentioned by Majestic Tourism S.A. represents, upon the case, the fulfillment of legal obligations, legitimate interest or consent.

3. Use and transmission of personal information
Majestic Tourism S.A., in order to provide services may communicate your personal data to the partners of Majestic Tourism S.A. which provide a similar level of protection of personal data to that provided under this Privacy Policy, on the basis of the agreements signed with them.

We do not provide personal information about our guests except when they have authorized us to do so by explicit consent.

How we use or communicate your personal data:

Majestic Tourism S.A. may use personal information collected to provide, invoice and pay for the services provided;
Use of personal information can also be done for reservations, data updates, evaluations, requests for answers, telephone contacts, and commercial communications.
Personal data can also be used for proposals, presentations, surveys to improve service, advertising, marketing, and public relations.
Information received by Majestic Tourism S.A. from our guests, including contact data, are collected, stored and used at the required level of protection

Personal information collected by Majestic Tourism S.A. is used for the mentioned purposes only.

Data subjects have the following rights:

Right of access - You have the right to request a copy of the information we hold about you.
Right to rectification - You have the right to correct the data we hold about you that is inaccurate or incomplete
The right to be forgotten - under certain circumstances you may require that the data we have to be erased from our records.
The right to restrict processing - under certain circumstances, you have the right to restrict the data processing.
The right to portability - You have the right that the data we have to be transferred to another organization.
Right to object - you have the right to object to certain types of processing, such as direct marketing.
The right to oppose automatic processing, including profiling - you also have the right not to be subject to the legal effects of automatic processing or profiling.
Majestic Tourism S.A., at your request, can confirm whether and how much information owns about you as well as how it is processed.

If Majestic Tourism S.A. refuse your request, for example, based on the right of access, we will give you an explanation of this decision, which in turn you have the right to challenge it lawfully.

Majestic Tourism S.A. does not transfer your personal information to third parties except as otherwise requested by law.

If at any time we decide to use your personal information in a manner different from the one we claim when it was collected, we will do so publicly, let you know and give you the choice whether or not we can further use your information in this different manner.

If Majestic Tourism S.A. is required by a law, statute, regulation, decision, ordinance or court order to communicate personal data, the compliance will be accomplished without the information or consent of the data subject.

4. Information security
To prevent unauthorized access, to maintain accurate data and ensure the correct use of data, we implement reasonable physical, IT and organizational security measures to protect effectively all personal data that we collect / store / process.

In order to improve the measures outlined in our Privacy Policy, we will make every effort to ensure that the data is accurate, complete, current and relevant to the intended use, and the changes that will occur will be described in the updated version.

Majestic Tourism S.A. will periodically test and review the effectiveness of the measures to protect your data against the risks of loss, misuse, unauthorized access, disclosure, modification, or unlawful deletion / destruction.

The provision of personal information by you is entirely voluntary and you may choose not to provide your personal information, but in this case we may be unable to provide our services to you.

If you need assistance with accessing, updating, correcting or deleting personal information or if you no longer want our services, you can always send a request to this address at dpo@ramadamajestic.ro.

5. Changes to the privacy policy
Majestic Tourism S.A. reserves the right to modify the Privacy Policy whenever necessary. If there are significant changes, these will be reflected in the updated version of this document in a timely manner.

You may periodically return to this privacy policy to be informed of the latest version of this document.

6. Duration of storage/processing
The duration of storage / processing of personal data is 10 years.

7. Clarifications
For any details, questions, clarifications, regarding your personal information, we look forward to your requests at e-mail dpo@ramadamajestic.ro

Date of last revision: 21.05.2018